Help Desk Support

Our dedicated Help Desk supports our transaction network and offers software support. Our services include real time diagnostics and problem resolution. In addition, RDC strives to address requests for new features or capabilities. The RDC Help Desk works closely with the RDC Applications Group to meet the terms of client service level agreements while exceeding our clients’ expectations.
Our Help Desk may be reached at: (613) 260-1653 Ext. 368 - Services are available in both English and French.

General Inquiries (English and French):